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Course Description
Features
Topic Highlights
Who Should Attend
Instructor
Course Description
Why negotiate? What is negotiation? How are decisions made in negotiation? Discusses the role of ratifiers, information sources, and implementers. How can a negotiator work effectively with each of these players? This course answers these, and other key questions for the effective negotiator.
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Features
CPE credits or CEUs may be awarded for this course.
No prerequisites or advanced preparation is required.
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Topic Highlights
- Understanding the Dynamics of Negotiation
- Interest Based Negotiation: Identifying interests rather than arguing over positions as the function of reaching mutually acceptable solutions
- Using a Problem Solving Model in Negotiations
- Trust: The Key to Implementation
- Communication Skills in Negotiation: Listening, Speaking Up, and Dealing with Anger Productively.
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| Onsite Opportunity |
This program is designed to be delivered at your work site through contractual arrangements.
The Office of Continuing Professional Education specializes in customized approaches to training solutions. Our methodology uses a variety of resources and will be based on a shared understanding of your organization's needs to establish a learning partnership. We routinely conduct a pre-course assessment prior to the first class meeting to ensure that expectations are met from the beginning. Evaluation feedback is reviewed and is reported to you to assist with your future planning.
Call 703-993-4800 for more information about how you can bring this exciting program to your organization! |
| Contact Info. |
Herndon Training Center at CIT
Online contact form
Address:
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George Mason University
Office of Continuing Professional Education |
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2214 Rock Hill Road, Suite 400 |
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Herndon, VA 20170-4213 |
Telephone: 703-993-4800
Fax: 703-993-4811 |
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Who Should Attend
While the course is geared toward HR professionals, anyone involved in negotiation or negotiation related practices would benefit from this course.
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Instructor
Susan Shearouse
Susan H. Shearouse has extensive experience providing facilitation, mediation, technical assistance and training in conflict resolution processes.
She earned a master of science in conflict resolution from George Mason University in 1988, and has served as Executive Director of the National Conference on Peacemaking and Conflict Resolution (NCPCR); She is also a member of the Society of Professionals in Dispute Resolution (SPIDR) and the Fairfax County Chamber of Commerce.
Training: Susan designs and conducts a variety of interactive workshops and seminars that develop and improve conflict resolution, negotiation, mediation, facilitation, and ADR skills for various audiences.
Facilitation: Susan facilitates group decision-making processes including task forces, teams and working groups within organizations, and focus groups and forums between internal and external constituents. She also conducts long range planning and team-building retreats, which provide organizations a structured opportunity to create specific plans for future programs, reorganize office structures, and restore working relationships.
Mediation: Susan mediated organizational and interpersonal conflicts and contract dispute, guiding individuals and organizations in reaching mutually acceptable agreements that resolve conflicts and problems. These include contract disputes, employer-employee conflicts, and Equal Employment Opportunity (EEO) claims. She is certified as a mediator of court-referred cases for the state of Virginia.
Technical Assistance: Susan assists organizations in planning, designing and implementing effective systems to prevent and alleviate conflict. These projects range from labor-management issues and alternative dispute resolution (ADR) processes to preparation and strategy sessions for long-term negotiations.
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