MODV 0101: Building Employee Workplace Relationships
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Course Description
Features
Topic Highlights
Who Should Attend
Instructor
Testimonials
COURSE DESCRIPTION
Wouldn't it be nice if everyone were just like you? It would make communication so much easier. No more would you walk away from a boss or co-worker, shaking your head and mumbling. Where is that guy coming from? He just does not get it! Well, the reality is that people are diverse in their ways of thinking as well as their communication styles, and the key to successful workplace relationships begins with you.
This half-day seminar is designed to help you better understand yourself as a communicator in the workplace how you think, how you perceive others, and how you convey your ideas.
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| Availability |
This course is not scheduled as an OCPE Public Seminar. This course is available on a contract basis and can be tailored to suit your organization's needs. Please call our Herndon office (located in the Center for Innovative Technology) at 703-993-4800 for further information. |
| CEUs |
CPE credits or CEUs may be awarded for this course. |
| Contact Info. |
Herndon Training Center at CIT
Online contact form
Address:
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George Mason University
Office of Continuing Professional Education |
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2214 Rock Hill Road, Suite 400 |
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Herndon, VA 20170-4213 |
Telephone: 703-993-4800
Fax: 703-993-4811 |
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Using self-assessment tools and workplace scenarios for discussion, you will develop key strategies for enhancing your communication skill, both talking to others and listening to others.
Learn how to adapt your message using different workplace tools-the written memo, telephone, voicemail, FAX and e-mail. Also, learn valuable techniques for handling difficult people in difficult situations-"bulldozers", "clams", "negative Neds and Nellies", and "know-it-alls." If you cannot "love'em or leave'em", at least learn how to cope with them.
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FEATURES
No prerequisite or advanced preparation required.
TOPIC HIGHLIGHTS
- Know your "Self" in the Workplace
- Say What You Mean and Mean What You Say
- Listen with Your Eyes Wide Open
- Adapt Messages to "New-Age Technology"
- When You Can't Love'em or Leave'em
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WHO SHOULD ATTEND
- Professionals in need of a refresher course
- HR professionals/Line Managers
- Supervisors
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INSTRUCTOR
Sheryl A. Friedly Ph.D.
Sheryl A. Friedley is a Professor of Communication at George Mason University; she received her B.S. and M.S. from Ball State University and her Ph.D. from Purdue University. She is co-editor of the 1989 book, Beyond Boundaries: Sex and Gender Diversity in Communication and is a co-author of the 1996 book Communication and Gender, 3rd ed., 4th edition in progress.
Friedley has developed and conducted seminars for such organizations as the Council for Advancement and Support of Education, Bell Atlantic, the Federal Highway Administration, and the White House.
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