Emerging Role of the Process Manager: George Mason Continuing Education

STMT 0112: The Emerging Role of the Process Manager

Course Description
Certificate Requirements
Who Should Attend
Scheduling

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COURSE DESCRIPTION

In the post-reengineering business world, new job titles are emerging: Process Manager, Process Owner, Value Chain Manager, and Process Leader. To help you create and sustain your company's strategic edge.

Identify core processes
Coordinate cross-functional efforts
Manage the process life cycle
Launch process optimization and redesign projects

Onsite Opportunity

This program is designed to be delivered at your work site through contractual arrangements.

The Office of Continuing Professional Education specializes in customized approaches to training solutions. Our methodology uses a variety of resources and will be based on a shared understanding of your organization's needs to establish a learning partnership. We routinely conduct a pre-course assessment prior to the first class meeting to ensure that expectations are met from the beginning. Evaluation feedback is reviewed and is reported to you to assist with your future planning.

Call 703-993-4800 for more information about how you can bring this exciting program to your organization!

Contact Info.

Herndon Training Center at CIT

Online contact form

Address:

	George Mason University Office of Continuing Professional Education
	2214 Rock Hill Road, Suite 400
	Herndon, VA 20170-4213

Telephone:703-993-4800

Fax: 703-993-4811

CERTIFICATE REQUIREMENTS

Your organization may participate in individual courses or enroll in the entire series. Contact us for specific certificate requirements.

Core Courses:
Process Mapping
Achieving Six Sigma Performance
Using the Balanced Scorecard
The Emerging Role of the Process Manager

Elective Course
Facilitating High-Performance Teams

WHO SHOULD ATTEND

Process Manager, Process Owner, or Process Leader
Service Line Leader, Value Chain Manager, or Program Manager
Mid-or upper-level functional manager who has responsibility over several processes or multiple links in your company's value chain
Manager in the process-focused organization
Member of a process or organization redesign initiative
Process Analyst or Consultant who supports Process Managers
Manager who needs process management skills to excel in the post-engineering world

SCHEDULING

Your organization can arrange to have these courses scheduled individually or as a series providing the opportunity for individuals to earn a George Mason University Certificate of Completion. This program can be scheduled at your site (or other location), at your convenience through contractual arrangements. Contact us at 703-993-4800 to discuss your organization's onsite training needs.

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