Facilitating High-Performance Teams: George Mason Continuing Education

STMT 0102: Facilitating High-Performance Teams

Course Description
Certificate Requirements
Topic Highlights
Who Should Attend
Scheduling

Image of people working together

COURSE DESCRIPTION

Is your Total Quality Management or Self-Managing Work Team program delivering bottom-line results? Team facilitation is the key to success. This elective is strongly recommended as a bridge from the technical, statistical analysis to the human element, by achieving results with quality and process improvement teams.
Participants in this two-day elective course will learn how to:

Work with team leaders to make sure company goals are realized
Utilize key tools and techniques to accelerate team progress
Run effective meetings
Use group problem-solving tools (fishbone diagram, process map, histogram) to improve processes

Onsite Opportunity

This program is designed to be delivered at your work site through contractual arrangements.

The Office of Continuing Professional Education specializes in customized approaches to training solutions. Our methodology uses a variety of resources and will be based on a shared understanding of your organization's needs to establish a learning partnership. We routinely conduct a pre-course assessment prior to the first class meeting to ensure that expectations are met from the beginning. Evaluation feedback is reviewed and is reported to you to assist with your future planning.

Call 703-993-4800 for more information about how you can bring this exciting program to your organization!

CEUs

1.2 CEUs

12 CPEs

Contact Info.

Herndon Training Center at CIT

Online contact form

Address:

	George Mason University Office of Continuing Professional Education
	2214 Rock Hill Road, Suite 400
	Herndon, VA 20170-4213

Telephone: 703-993-4800

Fax: 703-993-4811

CERTIFICATE REQUIREMENTS

Your organization may participate in individual courses or enroll in the entire series. Contact us for specific certificate requirements.

Core Courses:
Process Mapping
Achieving Six Sigma Performance
Using the Balanced Scorecard
The Emerging Role of the Process Manager

Elective Course
Facilitating High-Performance Teams

WHO SHOULD ATTEND

Process Manager, Process Owner, or Process Leader
Service Line Leader, Value Chain Manager, or Program Manager
Mid-or upper-level functional manager who has responsibility over several processes or multiple links in your company's value chain
Manager in the process-focused organization
Member of a process or organization redesign initiative
Process Analyst or Consultant who supports Process Managers
Manager who needs process management skills to excel in the post-engineering world

SCHEDULING

Your organization can arrange to have these courses scheduled individually or as a series providing the opportunity for individuals to earn a George Mason University Certificate of Completion. This program can be scheduled at your site (or other location), at your convenience through contractual arrangements. Contact us at 703-993-4800 to discuss your organization's onsite training needs.

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